Terms and Conditions

Aura Haus Natural

1. Introduction

Welcome to Aura Haus. These Terms of Service govern your use of our website and the purchase of products from our online store. By accessing and using our website, you agree to comply with these terms.

2. Definitions

· "We," "us," "our": Refers to the owners and operators of Aura Haus.

· "You," "user," "customer": Refers to any person or entity using our website or purchasing products from our online store.

· "Products": Refers to any furniture, homeware, or related items available for purchase on our website.

3. Use of the Website

3.1 Eligibility

You must be at least 18 years old to use our website and purchase products. By using our website, you represent and warrant that you meet this eligibility requirement.

3.2 Account Registration

To make a purchase, you may need to create an account. You are responsible for maintaining the confidentiality of your account information and for all activities that occur under your account.

3.3 Prohibited Activities

You agree not to engage in any of the following activities:

· Using the website for any unlawful purpose.

· Interfering with the website's operation or security.

· Accessing or attempting to access other users' accounts without permission.

4. Product Information and Availability

4.1 Product Descriptions

We strive to provide accurate descriptions of our products. However, we do not warrant that the descriptions are complete, current, or error-free. If a product you purchase is not as described, your sole remedy is to return it in unused condition.

4.2 Availability

All products are subject to availability. We reserve the right to limit the quantity of products we supply, to discontinue products, and to revise the specifications of products without notice.

5. Pricing and Payment

5.1 Pricing

Prices for products are subject to change without notice. The price charged for a product will be the price in effect at the time your order is placed.

5.2 Payment Methods

We accept various payment methods, including credit cards, debit cards, and other payment methods as indicated on our website. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

6. Shipping and Delivery

6.1 Shipping Policy

We aim to process and ship orders promptly. Shipping times may vary based on your location and product availability. Any shipping dates provided are estimates only and are not guaranteed.

6.2 Risk of Loss

All products purchased from our website are made pursuant to a shipment contract. The risk of loss and title for such products pass to you upon our delivery to the carrier.

7. Returns and Refunds

7.1 Return Policy

If you are not satisfied with your purchase, you may return it within 30 days of delivery for a refund, subject to our Return Policy and/or the specific vendor return policy. Products must be returned in their original condition and packaging.

7.2 Refunds

Refunds will be processed to the original form of payment. Shipping costs are non-refundable, and you are responsible for the return shipping costs.

8. Limitation of Liability

To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Our liability is limited to the purchase price of the product.

9. Governing Law

These Terms of Service and any separate agreements whereby we provide you services shall be governed by and construed in accordance with the laws of England and Wales.

10. Changes to Terms of Service

We reserve the right to update, change, or replace any part of these Terms of Service by posting updates and changes on our website. It is your responsibility to check our website periodically for changes.

11. Contact Information

If you have any questions about these Terms of Service, please contact us at customerservice@aurahausnatural.co.uk.

By using our website, you agree to be bound by these Terms of Service.

Thank you for shopping with us.